What you'll learn
- Career Prospects in the Retail Sector
- Customer Experience & Service
- Selling and types of Sales
- Product-knowledge and store-knowledge
Course Content
-
Introduction To Retail
09:00
-
Choosing a Career in the Retail Industry
15:00
-
Overview of Selling and Role of Salesperson (Part A)
13:00
-
Overview of Selling and Role of Salesperson (Part B)
17:00
-
Customer Demographics and Customer Segments
15:00
-
Customer Types and Impacting Customer Experience (Part A)
10:00
-
Customer Types and Impacting Customer Experience (Part B)
18:00
-
Retail Sales Quiz
03:00
Description
This course is a combination of 2 broad aspects of Retail Sales Skills:
-
Basic
-
Advanced
It is compatible on your laptop, desktop, tablet and even your cell phone. Enrol now to master the concepts of the retail industry and boost your career in this industry.
As you dig further in the Basic and Advanced modules, you will learn the concepts of retail industry, the presence of the sector, and the opportunities available across the sector.
Furthermore, you will be able to enhance your skills and upgrade them through these easy-to-understand and short adaptive modules of around 15-20 minutes duration. You will get acquainted with the day-to-day work life of a salesperson and witness some of the exciting experience database that a salesperson builds daily.
These modules will enable you become a Sales expert from a novice and provide some handy tips about the most difficult scenarios you might face at work. The course will provide you insights of the qualities required for the job and thus, equip you with the finesse required to have effective communication.
Thus, it will not only make you ready for a career in retail industry but train you to be industry-ready irrespective of the sector, position and responsibilities.